Privacy Policy


Privacy Policy Effective Date: 5th June 2025

Direct From The Therapist We respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit https://directfromthetherapist.com.au .

1. What Information We Collect

We may collect and hold the following types of personal information:

  • Identifying information – such as your name, email address, phone number, and mailing address.

  • Transactional data – purchase history, payment details (processed securely via third-party providers).

  • Health-related information – only when voluntarily provided in forms or consultations.

  • Website usage data – including IP address, browser type, operating system, and usage analytics through cookies and similar technologies.

2. How We Collect Information

We collect personal information when you:

  • Visit or browse our website

  • Make a purchase

  • Subscribe to our newsletter

  • Submit a contact form or inquiry

  • Interact with us via email or social media

Some information may be collected automatically using third-party analytics tools like Google Analytics.

3. Why We Collect Your Information

We use your information to:

  • Process orders and deliver products

  • Respond to your inquiries

  • Improve website functionality and user experience

  • Send marketing communications (with your consent)

  • Comply with legal obligations

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information to:

  • Service providers (e.g., payment processors, email marketing tools)

  • Regulatory bodies if required by law

  • Professional advisers, where necessary

All third-party providers are expected to comply with the Australian Privacy Principles.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure data storage and encrypted communications.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze traffic. You can disable cookies through your browser settings, but doing so may affect your access to some parts of the Site.

7. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies separately.

8. Access and Correction

You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable timeframe.

9. Marketing Communications

You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Direct From The Therapist
Email: Info@directfromthetherapist.com.au
Phone:  02 60 211132
Website: https://directfromthetherapist.com.au