Contact

Contact Us  At Direct from the Therapist. We take pride in stocking the best in Salon only registered quality products. Additionally, we are available to answer questions for our online member,  being about products or their individual skin types.  Hence, rur fully qualified beauty therapists have excellent knowledge and experience of our great range of professional products. Direct from the Therapist is the place to get all your   Algologie, Fleur De Mer, Osaine, Sincerity, and Natch online beauty products, great deals, specials, and Monthly specials. We also have cosmeceutical skincare brands.

YOUR PARCEL

Free shipping when spending over $100

The steps for deliveries with Direct From The Therapist Products.

  1. You place your order online.
  2. You choose your shipping method at checkout.
  3. If your order is placed before 3 pm*, it will be dispatched the same day, Monday-Friday. *99% of products are in stock. If it is not in stock, we will often Contact you if shipping will be late or ship it the next day, not the same day.
  4. If an order is placed after 3 pm, we will try to dispatch the same day. However, dispatch will be the next day, Monday- Friday.
  5. Once your order has been dispatched, you will receive an email from Direct From The Therapist saying it is complete.
  6. You will receive your tracking number via email directly from Australia Post (be sure to check your junk mail inbox).
  7. Weekend orders, will be dispatched Monday and Tuesday after long weekends.

SHIPPING COSTINGS & METHODS

Please note that Direct From The Therapist assumes no responsibility for packages once registered at Australia Post. Australia Post will send an email or message to you with a tracking number, and it can be tracked via their system,  

To check Australia Post delivery times when we dispatch your order, Click this Link.

All parcels are traceable with a tracking number. The prices below are when you are spending less than the minimum spend.

  •  Regular Parcel with Tracking: $8.50

 

Additional Extra Add-On

  • Signature Required Parcel: $3.00
  • Trackable Express Parcel: $5.00
  • Signature and Express Parcel: $6.50